IT Helpdesk Technician

Contract Jobnet Recruitment
  • Pretoria View on Map
  • Post Date : March 29, 2021
  • Apply Before : April 28, 2021
  • Salary: R 4,500.00 - R 5,000.00 / Monthly
  • Applications 0
  • View(s) 61
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Job Detail

  • Level of Experience No Experience / First Jobs
  • Experience Less Than 1 Year
  • Desired Status EE/AA
  • Job Category IT & Telecommunications
  • Qualifications Certificate

Job Description

POSITION: IT Helpdesk Technician

LOCATION: Pretoria East

TYPE: Contract position

SALARY: R5 000 (Gross)



Benefits: Commissions/Incentives & Cell phone Allowance



An ideal entry-level position exists at one of our clients in the IT & Telecoms industry for a junior IT Helpdesk Technician. Seeking a person that has a passion for IT and would like to build a career in the IT industry


  • Matric/Grade 12
  • Own reliable transport – must have own car
  • No experience required, training will be provided
  • Computer literate
  • Must be willing to work after hours & provide standby at random hours
  • Must be willing to travel
  • Excellent telephone etiquette
  • Excellent customer support & client service
  • Excellent communication skills, with exceptional English



  • Answering client calls
  • Providing remote support to clients
  • First-line support
  • Attending to problems and escalating problems to relevant support line
  • Updating service requests



  • To apply suitable candidates are requested to send the following qualifying items to
  • Use #ITHDT as a reference in the subject line of your email;
    1. Updated CV with your current contact details (we need your contact number & email address, an alternative number, ensure that you are available on instant messaging such as WhatsApp or Telegram)
    2. A cover letter (your cover letter should tell us about your experience & knowledge, what you can offer/bring to the company, and why you believe you are the best-suited candidate for the position?)
    3. Most recent head & shoulders photo of yourself (no sunglasses or inappropriate photo’s please)
    4. Copy of ID
    5. Copy of qualifications & certificates
  • Only applicants that match the minimum requirements of the job specification will be contacted.
  • If you have not heard from us after 2 weeks, please consider your application unsuccessful for this position.

Required skills

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